I. PURPOSE

To establish an organization and procedures to provide for the temporary Reception and Care of people displaced or evacuated from their residence because of an emergency or disaster situation.

II. SITUATION AND ASSUMPTIONS

A. Situation

1. St. Clair County is subject to a number of disasters that could cause the evacuation of residents from an affected area. The number of people affected could range from very few such as in an isolated incident, to large numbers if a disaster struck a densely- populated area.

2. Potential disasters that could cause evacuation in St. Clair County are flooding (see Annex J) and hazardous materials incidents (see Annexes J and N). Other potential situations could cause the displacement of people such as a dam failure (see Annex J), major power failure or winter storm.

3. Facilities are available in St. Clair County and its municipalities to temporarily shelter and feed those persons evacuated or displaced by an emergency or disaster (see Appendix 3 to this annex).

B. Assumptions

1. Affected persons will respond as directed by local government officials.

2. Some evacuees will be cared for by friends or relatives.

3. Owners/operators of potential shelters will permit the use of their facilities.

4. Assistance by relief agencies along with assistance from outside the county will be available if required and/or requested.

III. CONCEPT OF OPERATIONS

A. General

1. Relocation/evacuation will take place either by order of the chief elected official or spontaneously as a result of the impending situation.

2. Reception and Care operations will be directed and controlled by the County and/or City Reception and Care Coordinators. Operations will be directed and coordinated from the affected jurisdiction's EOC or a facility designated at the time Reception and Care becomes necessary.

3. Support to Reception and Care operations will be provided by other County and/or City departments/ agencies as required. Such support would include, but not necessarily limited to the following:

a. Monitor Reception and Care operations and provide coordination.

b. Assist in locating and opening shelters.

c. Resource assistance.

4. The Emergency Management Directors will assist the Reception and Care Coordinators in:

a. Emergency mass feeding operations

b. Assigning and managing reception and care center teams.

5. Coordination between agencies/departments will be maintained utilizing all available communications systems.

6. Shelters to be used will be selected and prepared for occupancy as necessary. The public will be advised by all available media of shelter locations (see Appendix 3 to this annex for list of shelters).

B. Actions to be Taken by Operating Time Frames

The following is a list of recommended actions to be taken by the Reception and Care Coordinator according to the four time frames of operation: Pre-Emergency, Increased Readiness, Emergency Response and Recovery.

1. Mitigation

a. Identify suitable shelter to protect people from the risk conditions assumed. (See Appendix 3 to this annex).

b. Coordinate the development/revision of Reception and Care standard operating procedures (SOPs) to include as a minimum, procedures for reception/ registration, allocation, and feeding with appropriate relief agencies and supporting county/city departments.

c. Update listing of potential shelters, including their locations, capacity, mass feeding capabilities, ownership, and person to contact.

d. Identify population groups that would require special assistance (i.e., institutionalized, handicapped and/or disabled persons, etc.) and make special plans for them, including identifying appropriate lodging/shelter facilities.

e. Recruit and enlist other organized groups (religious, civic, fraternal, etc.) to assist with Reception and Care operations.

f. Provide necessary training for Reception and Care personnel.

g. Work with appropriate agencies to develop/obtain necessary registration forms and establish registration procedures.

h. Develop procedures to allocate people to lodging and feeding facilities.

i. Develop methods for managing Reception and Care activities (registration, staffing, lodging, feeding, pertinent evacuee information, etc.).

j. Develop/maintain a list of potential sources of supplies, i.e., cots, blankets, food, eating utensils, etc.

k. Participate in tests, exercises, and drills.

2. Preparedness

a. Analyze pending emergency situation and alert appropriate Reception and Care personnel and/or groups and organizations.

b. Establish contact with shelter owners/operators.

c. Check status of available supplies.

d. Make necessary preparations to activate Reception and Care operations.

e. Notify County Commission/Mayors of situation and status of Reception and Care operations.

f. Notify support agencies of situation.

g. Identify facilities within commuting distance of the hazardous area for essential workers and their families, if appropriate.

3. Response

a. Activate Reception and Care organization.

b. Contact shelter owners/operators to open shelters and staff shelters as required.

c. Provide listing of shelters that have been activated to the County Commission/Mayors for release to the news media.

d. Register evacuees, assign shelters, and maintain a listing of shelter population.

e. Conduct feeding operations as necessary (this could be just assisting private agencies).

f. Advise support agencies of requirements, i.e., transport of food, blankets, etc. for shelter occupants.

g. Monitor sheltering operations to insure an even distribution of victims to all shelters.

h. Assist with locating and reuniting evacuees and their families/relatives. Provide an information service for victims needing additional services.

i. Compile records of victims and their problems for use in Damage Assessment and recovery.

j. Maintain contact and coordination with the County Commission/Mayors.

4. Recovery

a. Maintain level of Reception and Care operations as required by the situation.

b. Continue to assist in locating and reuniting victims and their families/relatives.

c. Assist as required in the administration of federal and state disaster assistance.

d. Phase out Reception and Care operations as necessary.

e. Insure that adequate records are finalized and provided to appropriate parties to include after-action reports, statements of charges for supplies, damage to shelter, etc.

IV. ORGANIZATION AND ASSIGNMENT OF RESPONSIBILITIES

A. Organization

The organizational chart for the Reception and Care function is shown in Appendix 1 to this annex.

B. Assignment of Responsibilities

1. The Reception and Care Coordinator for St. Clair County will be the local Ministerial Alliance. The Reception and Care Coordinator for Appleton City will be their Mayor.

2. The Reception and Care Coordinators are responsible for seeing that necessary plans and procedures are developed to ensure a capability for Reception and Care operations, which will include reception/ registration, shelter and feeding operations.

3. Supplies and other resources needed will be the responsibility of the Resource & Supply section.

4. Medical care and public health measures in the shelters will be provided by the Health and Medical section.

5. Communications support will be provided by the Communications and Warning section.

6. Clerical support for compiling data will be provided by the Emergency Management Directors.

V. DIRECTION AND CONTROL

A. Direction and control of Reception and Care operations will vary according to the extent of the disaster or emergency situation. In a large scale disaster, direction and control will be carried out from the EOC (see Annex A).

B. In a limited disaster or emergency situation, Reception and Care operations will be controlled from normal day-to-day offices if possible, or at a site designated at that time.

C. All requests for assistance will be made by the EOC.

VI. CONTINUITY OF GOVERNMENT

A. The lines of succession for the Reception and Care Coordinators will be determined by the jurisdictions' chief elected officials.

B. Lines of succession to the agencies supporting Reception and Care operations will be according to the procedures and normal lines of succession established by the respective departments.

C. Records of actions taken and resources expended will be maintained in the EOC and will be transferred with the EOC should it be moved.

VII. ADMINISTRATION AND LOGISTICS

A. Administration

1. Reception and Care personnel will complete the necessary forms and compile information to provide a record of:

a. shelters used

b. name of shelter owner/operator

c. number of people sheltered

d. number of meals served

e. supplies ordered

f. receipts for all goods obtained

g. any damage to shelters

h. public information releases

(Appendix 4 to this Annex provides a sample shelter registration form.)

2. Procedures should be developed for using these forms and for compiling them at the EOC.

3. Shelter management training should be instituted to train a small cadre of managers.

B. Logistics

1. If possible, procurement of necessary supplies will be accomplished through normal acquisition channels.

2. During unusual or life-threatening situations, normal purchasing procedures may be set aside and emergency procedures as set forth in County Court orders and/or City ordinances will be used (if they exist).

3. Local firms will be given preference when contracting for resources to cope with a disaster situation.

4. Communications equipment and personnel will be furnished by the Communications and Warning section.

VIII. ANNEX DEVELOPMENT AND MAINTENANCE

A. A review and update of this annex will be completed annually by the Emergency Management Directors in conjunction with the Reception and Care Coordinators.

B. Resource lists (to include available shelters) will be updated annually by the Emergency Management Directors.

Appendices

1. Reception and Care Organizational Chart

2. Reception and Care Resources

3. Reception and Care Facilities

4. Shelter Registration Form

Reception and Care operations will depend largely upon the cooperation of shelter owners and various religious, civic, and volunteer organizations.

A. St. Clair County Division of Family Services

Hailman Blvd., P.O. Box M, Osceola 417/646-8165

B. American Red Cross

1211 S. Glenstone Springfield 417/832-9500

C. The Salvation Army, Springfield

1701 W. Chestnut Expressway 417-862-5509

D. Local Ministerial Alliances:

Randy Hargis 417/646-8181

Jim Quist 417/646-2555

Clarence Hyde 417/646-8533

E. Local Civic Organizations:

Boy Scouts of America 417/646-8115

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The following facilities are available as potential lodging and mass feeding sites if Reception and Care operations are implemented in St. Clair County due to a natural disaster situation (flooding, tornado, etc.):

A. Schools

1. Appleton City R-II Elementary 816/476-2108

2. Appleton City R-II High School 816/476-2118

3. Clearview Day Care 417/646-8560

4. Church of God Holiness 417/644-7424

5. Collins Public School 417/275-4333

6. Lakeland R-III School 417/644-2223

7. Osceola Public School 417/646-8143

8. Roscoe C-1 Elementary 417/646-2376

B. Churches

1. First Assembly of God 417/646-2254

2. First Baptist Church of Osceola 417/646-2204

3. First Baptist Church, Appleton City 816/476-5512

4. First Baptist Church-SBC Lowry City 417/644-2942

5. Vista Baptist Church, Vista 417/646-8666

6. St. Catherine's Church, Osceola 417/646-2217

7. First Christian Church 417/646-8211

8. Roscoe Christian Church 417/646-8221

9. Ohio Christian Church, Lowry City 417/644-2898

10. Methodist Church, Appleton City 816/476-5322

11. Grace United Methodist Church, Osceola 417/646-8238

12. Lowry City Methodist Church 417/644-7716

Community Center 816/476-2631

Colonial Manor Nursing Home 816/476-2128

Hopewell Baptist Church

Contact: Ken Bolton, Pastor

Rt.3, Box 6A

Osceola, MO 64776

Other contacts: Jack Wood - 646-8055

Joe Scott - 282-6218

First Christian Church

Contact: Dale P. Felder - 646-8211

Corner Locust & Hwy WW

Other Contacts: Mr. Willis Bearden - 646-2208

Ms. Myrtle Simrell - 646-2637

J.A. Hartley - 646-8989

Osceola Community Church

Contact: Pastor Greg Mangum

Rt.#3,

646-2790 or 646-8694

Old School Building 417/646-2038

Theater Building

School Auditorium

Community Center 417/644-2338

Community Betterment Building 417/644-2338

Churches in Lowry City

Osceola Campground, Osceola 417/646-8675

Deer Run Campground, Hwy. B

Talley Bend State Campground, Hwy. C 417/644-2700

H. Roe Bartle Scout Reservation, Iconium 417/646-8115